Local Resources
Local Emergencies & Urgent Cares
A new list of urgent cares and the new emergency hospitals was created and we felt it was important to share. We also want to share some other resources.
If you are unsure if your pet is having a medical emergency, you can set up a video chat with a veterinarian. If they determine it is a medical emergency, they will call the closest receiving hospital to you and set everything up on your behalf. This service is called Vet Triage. You pay $50 up front and a veterinarian will call you quickly to video chat.
https://vettriage.com
If you think your pet might have ingested a poison or toxin, you must call the ASPCA Poison Control Hotline first, before calling an emergency vet. They are specifically educated about different poisons and antidotes vs emergency vets who are educated more broadly. The hotline will give you a case number to provide to your veterinarian.
ASPCA Poison Control Hotline: 888-426-4435
Local Financial Resources
If payment is a concern, most hospitals accept Scratch Pay and Care Credit. They are similar to credit cards where you can use them upfront and pay back later.
Scratch Pay:
https://scratchpay.com
Care Credit:
https://www.carecredit.com
Approval is instant for both.
Lastly, Rochester Hope for Pets is a local non-profit that helps pets by paying a portion of your pet’s bill. For more information, call 585-532-7406.
Local Low-Income Resources
If you income qualify, there are grants and local hospitals that offer low-cost vaccines and spay/neuter.
Rochester Community Animal Clinic:
https://form.jotform.com/63144278554157
Lollypop Farm:
https://www.lollypop.org/resources/spay-neuter-incentive-program-s-n-i-p/
Operation Pets
https://operationpets.org
City residents can apply for grants at Rochester Animal Services.
